Privacy Policy — jp110

jp110 ("we", "us", "our") is an internationally licensed online gaming and sportsbook platform operating at jp110.pro. The Platform is designed and localised specifically for the Indonesian market, offering football betting (including BRI Liga 1, EPL, Champions League, and more), live casino games, slot gacor (high-frequency payout slot) titles, togel (Indonesia's traditional numbers lottery), online poker, and a comprehensive range of additional wagering products — all denominated in Indonesian Rupiah (IDR).

jp110 is the data controller in respect of all personal data collected from members through the Platform. We determine the purposes and means of processing your personal data and are responsible for ensuring that such processing is carried out in accordance with this Privacy Policy and all applicable data protection principles.

Our designated privacy contact point is our support team, reachable at [email protected]. Any queries, requests, or complaints relating to this Policy should be directed to that address with the subject line "Privacy — [Your Account Username]".

jp110 collects personal data through several channels: directly from you during registration and ongoing account activity, automatically through your use of the Platform, and in limited circumstances from third-party sources such as KYC verification providers. The categories of personal data we collect are set out in the table below.

We do not intentionally collect sensitive personal data (such as health information, religious beliefs, or political opinions) from our members. If you voluntarily disclose such information in a support interaction, we will handle it with the same protections applied to all personal data under this Policy.

jp110 processes your personal data only for specific, documented purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected without obtaining your separate consent. The primary purposes for which we process personal data are listed below:

• Account Creation & Management: To register your account, verify your identity, maintain your member profile, and enable you to access all products and services available on the Platform.
• Payment Processing: To facilitate deposits and withdrawals in Indonesian Rupiah via supported local bank transfers (BCA, BRI, BNI, Mandiri) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and to maintain accurate financial records of all transactions.
• KYC & Age Verification: To verify that you meet jp110's minimum age requirement of 21 years and to confirm the accuracy of the identity information provided at registration, in compliance with our international licensing obligations and anti-money laundering (AML) standards.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, collusion, and any other prohibited conduct described in our Terms & Conditions. This includes automated monitoring of transaction patterns and betting behaviour.
• Platform Operations & Improvement: To ensure the technical stability and performance of the Platform, to diagnose and resolve software errors, and to analyse usage data in aggregate form to guide product development decisions.
• Customer Support: To respond to your enquiries, resolve complaints, and provide assistance via live chat and email. Support communications are retained to maintain a complete interaction history that assists in resolving escalated matters.
• Responsible Gaming: To administer the responsible gaming tools you have activated (deposit limits, self-exclusion, cooling-off periods), and to identify members who may be displaying indicators of problematic gambling behaviour so that appropriate support can be offered.
• Legal & Regulatory Compliance: To meet our obligations under applicable international gaming regulations, AML legislation, and any lawful request from a competent regulatory or law enforcement authority.
• Marketing Communications: Where you have given your explicit consent at registration or subsequently, to send you promotional offers, bonus notifications, and platform updates by email or in-platform notification. You may withdraw marketing consent at any time by contacting [email protected].

jp110 processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:

jp110 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose:

• KYC & Identity Verification Providers: We share identity documents (KTP, passport) and biometric data with regulated third-party KYC verification partners to confirm your age and identity. These partners are bound by strict data processing agreements and may not use your data for any other purpose.
• Payment Processors: We share the financial data required to process your deposit or withdrawal with our designated payment gateway providers. These processors operate under PCI DSS-compliant frameworks and handle your financial information independently of jp110's core systems.
• Game Studio Providers: When you play a game hosted by a third-party studio (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, or Spribe), that studio's platform receives your account identifier and session data to deliver the game. Game studios do not receive your full personal profile.
• Fraud Prevention & AML Services: We may share transaction data and account activity records with specialist fraud prevention and anti-money laundering screening services to support our compliance obligations.
• Legal & Regulatory Authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by law, court order, or the lawful direction of a competent authority. Where permitted by law, we will notify you of such disclosure.
• Business Transfers: In the event that jp110 undergoes a merger, acquisition, restructuring, or asset sale, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material change to your privacy rights arising from it.

All third parties with whom we share personal data are required to implement appropriate technical and organisational security measures and to process your data only in accordance with our documented instructions and applicable data protection law.

jp110 uses cookies and similar tracking technologies on its Platform to ensure core functionality, improve performance, and understand how members interact with our products. The following categories of cookies are in use:

You may configure your browser to block or delete cookies at any time. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your jp110 account and will impair core Platform functionality. Disabling functional or analytics cookies will not prevent you from accessing the Platform but may reduce the quality of your personalised experience.

jp110 does not deploy third-party advertising or retargeting cookies. We do not participate in cross-site advertising networks, and we do not track your activity on websites other than jp110.pro.

jp110 retains personal data for the periods necessary to fulfil the purposes described in this Policy, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise. The standard retention periods applied to each data category are set out below:

• Active Account Data (identity, contact, financial data): Retained for the full duration of your membership and for a period of 5 years following permanent account closure, in order to meet AML record-keeping requirements.
• Transaction Records (deposit, withdrawal, and wagering history): Retained for 7 years from the date of each transaction in accordance with financial audit and anti-money laundering obligations.
• KYC Documents (identity documents, proof of address): Retained for 5 years following the completion of the KYC process or account closure, whichever is later.
• Customer Support Communications (live chat transcripts, emails): Retained for 3 years from the date of the last interaction to support resolution of any escalated complaints or regulatory enquiries.
• Responsible Gaming Records (self-exclusion, deposit limits, cooling-off activations): Retained for the duration of the exclusion period plus 5 years to prevent circumvention of self-exclusion through re-registration.
• Technical & Usage Data (IP logs, session data, analytics): Retained for 90 days in detailed form, then aggregated and anonymised for statistical purposes with no defined retention limit on aggregated data.
• Marketing Consent Records: Retained for the duration of your consent plus 3 years to evidence compliance with consent requirements in the event of a regulatory inquiry.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data that is subject to an ongoing regulatory investigation or legal proceeding will be retained until that matter is fully resolved, regardless of the standard retention period.

As a member of jp110, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [Your Account Username]". We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.

• Right of Access: You may request a complete copy of all personal data we hold about you, together with details of the purposes for which it is processed, the categories of data held, and the third parties with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Minor corrections (such as updating your mobile number or email address) may be made directly through your account settings panel.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data. We will comply where no overriding legal obligation requires us to retain it. Please note that AML and financial record-keeping obligations will require retention of transaction and identity data for the periods described in Section 7, even following an erasure request.
• Right to Restrict Processing: You may request that we limit the processing of your data to storage only, pending resolution of a dispute about its accuracy or the lawfulness of our processing.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a structured, machine-readable format, and to transmit it to another data controller.
• Right to Object: You may object to processing carried out on the basis of jp110's legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, or unless the processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to Withdraw Consent: Where processing is based on your consent (specifically, direct marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jp110 implements a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security measures include:

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Our SSL certificate is maintained and renewed continuously.
• Encryption at Rest: Sensitive data fields — including identity document references, financial identifiers, and KYC verification records — are encrypted at rest in our databases using AES-256 encryption.
• Access Controls: Access to personal data within jp110's internal systems is restricted on a strictly need-to-know basis. Staff with access to member data are subject to confidentiality obligations and regular security awareness training.
• Infrastructure Security: Our Platform infrastructure is hosted in secure, access-controlled data centres with physical security controls, redundant power and network connectivity, and 24/7 infrastructure monitoring.
• Penetration Testing: jp110 commissions periodic third-party penetration tests of its Platform and infrastructure to identify and remediate security vulnerabilities before they can be exploited.
• Incident Response: jp110 maintains a documented incident response plan. In the event of a confirmed data breach, our security team will contain the breach, assess its scope and impact, and notify affected members and relevant authorities in accordance with applicable obligations.

While jp110 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your data safe: use a strong, unique password for your jp110 account, do not share your login credentials with anyone, and notify us immediately at [email protected] if you suspect your account has been compromised.

jp110 is strictly a platform for adults aged 21 years and over. We do not knowingly collect personal data from any individual under the age of 21. In recognition of Indonesian social norms and the particular risks associated with younger adults engaging in gambling activities, jp110 applies a stricter minimum age threshold than many international platforms.

Age verification is a mandatory step in our KYC process, which every member must complete before processing their first withdrawal. If jp110 discovers or reasonably suspects that a member is under the age of 21, we will immediately suspend the account, void all wagers placed from that account, return any real-money balance to the originating payment method (net of any bonus funds), and permanently delete all personal data associated with the account as soon as our legal retention obligations permit.

If you are a parent or guardian and believe that your child has registered an account on jp110, please contact us immediately at [email protected] with the subject line "Minor Account — Urgent". We will investigate and take appropriate action as a matter of priority.

The jp110 Platform does not contain links to external third-party websites or services beyond those strictly necessary to deliver Platform functionality (such as our payment gateway and game studio integrations). Where links to third-party services do appear in a transactional context (for example, being redirected to a payment processor's secure page to complete a transaction), those services operate under their own privacy policies and jp110 has no responsibility for their data practices.

jp110 is not responsible for the content, privacy practices, or security standards of any third-party website or application that is not under our direct control. We strongly recommend that you review the privacy policy of any third-party service before providing your personal data to that service.

jp110 reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. Where a material change is made — for example, a new category of data being collected, a new third-party processor being engaged, or a change to the legal basis for a processing activity — we will notify registered members via email or in-platform notification at least 7 days before the change takes effect.

The "Last Updated" date shown at the top of this Policy indicates when the current version came into force. We encourage you to review this page periodically. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

Where an amendment is required to comply with an immediate legal obligation, we may implement the change with shorter or no advance notice. In such cases, we will notify members as soon as reasonably practicable and will explain the reason for the expedited change.

If you have any questions about this Privacy Policy, wish to exercise any of the data rights described in Section 8, or wish to raise a complaint about how jp110 has handled your personal data, please contact us through the following channel:

If you are not satisfied with jp110's response to your privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in the jurisdiction under which jp110 holds its gaming licence. Details of the applicable supervisory authority will be provided in our response to any unresolved complaint.

For matters related to your Terms & Conditions rights, account status, or payment disputes that are separate from privacy concerns, please refer to our Terms & Conditions page or contact support directly via live chat, available 24/7 on the Platform.